Our IT Support expertise extends into network design and implementation of LANs, WANS, VPN, WLANs and alternative wireless networks. Whether a multi-computer server set-up or down to a single computer environment we can support you through the design to the implementation process.
Our aim is to discuss your IT Support requirements and design a tailored solution for you. We are partner with industry leaders like Microsoft, Novell and Cisco and able to provide you with the most up-to-date IT Support solution available in the market.
Our IT Support Helpline is dedicated and on hand for any emergency responses. Customers are provided with a centrally Managed Service to ensure consistency and approach in each location. You will have a dedicated IT Support Engineer to make sure they are up-to-date with your company and your systems for prompt and efficient service.
Our IT Support packages are cost effective and we work on a Monthly or hourly basis. You can also opt-in for our Remote IT Support Packages and we will provide you with a Free On-site Health Check One Day per month.
Our approach significantly improves service and response times, provides proactive and predictive problem resolution and delivers a higher level of overall customer satisfaction. We only employ IT Graduates to make sure we meet the highest standards and provide you with best of solutions available.
Managed IT Support Services:
- 24/7 Emergency Remote Support
- Proactive Maintenance
- Telephone, Remote and/or On-site IT Support
- Managed Backup (Remote/On-Site)
- Hardware/Software Maintenance
- Hosted Applications
- Network Monitoring and many more..
IT Consultancy
- Network Design & Installation (LAN - WAN - Wireless)
- Remote Working (Teleworking)
- Project Management
- Network Audit
- Mobile Communications
- Network Security
- Business Continuity
- Hardware Procurement
- e-mail and Communications
- Collocation/Re-Location and more..
We understand that you would like a pricing structure that is affordable and provide you with the appropriate IT Support Package only for You. But sometimes things may go wrong and we make every effort not to charge our customers any extra unless they require specialist attention not included in the contract.
Pay As You Go IT Support Solution
For a fraction of the cost you would pay for a full time IT engineer, we will provide you with a first class professional IT Support solution, immediate response and someone that is always available to provide you with the assistance you require.
Pay As You Go is a reactive IT Support Solution for customers who have limited budget and do not require round the clock support.
There is no minimum contract and you only pay for services as required.
A lot of our customers prefer to opt-in for our Remote IT Support Package and Pay for on-site service when they require. You can also upgrade to our Full On-site Support packages as Your Business grows.
Unlike a lot of other providers you do not need to purchase IT Support in advance. With Lyons Solutions, we quote you as per your requirements, you sign and fax/email the contract, pay 50% of the quote in advanve and the reminder on completion of the task (Subject to VAT).
